Simpson Full Line

WARRANTIES

When you engineer doors designed to last

generations, you can feel confident in assuring their

durability. That's why Simpson doors are backed by

some of the strongest warranties in the business.

Enjoy peace-of-mind from our industry-leading

warranties that are strong, secure and long-lasting …

like our doors.

SIMPSON

LIMITED WARRANTY

Simpson Door Company (“Simpson”) warrants that

each panel door bearing the Simpson brand and

identification mark complies with Industry Standard

NWWDA I.S.6. and all revisions in effect as of the

date of manufacture, and Simpson further warrants,

except as stated below, that each such door, at

the time of the shipment from Simpson, is of good

material and workmanship and free from defects that

would render such door unserviceable or unfit for the

ordinary, recommended use. The Simpson limited

warranty applies to new doors other than those sold

“as is”. Warranty periods for specific doors and door

components, and exclusions, follow:

ONE YEAR EXTERIOR DOOR AND

FIRE DOOR WARRANTY

For doors used in an exterior application, other

than as specified herein, and for fire-rated interior

doors, this warranty shall survive for one year after

the date of shipment from Simpson. This warranty

applies to doors properly sealed, finished and, in

the case of exterior applications, hung in a location

protected from exposure to direct sun or rain under

normal conditions. See specific Fitting and Hanging

instructions.

TEN YEAR INTERIOR DOOR WARRANTY

For doors used in an interior application (defined

as being exposed to controlled interior climactic

conditions on both sides of the door), this warranty

shall survive for ten years after the date of shipment

from Simpson. This warranty applies to doors

properly sealed, finished and hung. See specific

Fitting and Hanging instructions. The ten year

warranty on interior doors does not apply to fire-

rated interior doors, doors with resin panels, or

doors used in commercial, hospitality or multi-family

applications, in which case, the one year warranty

will apply. The ten year warranty applies only to the

original end-user and is not transferable.

TEN YEAR NANTUCKET

COLLECTION

LIMITED WARRANTY

For Nantucket Collection doors—defined as using

Nantucket construction methods—in Sapele

Mahogany, Douglas Fir or Nootka Cypress wood

species, this warranty shall survive for ten years after

the date of shipment from Simpson. This warranty

applies to doors properly sealed and finished per

Simpson's Care and Finishing instructions. The ten

year warranty on Nantucket Collection doors does

not apply to doors used in commercial, hospitality or

multi-family applications. Further, face-checking is

considered a natural characteristic and shall not be

considered a defect. The ten year warranty applies

only to the original end-user and is not transferable.

FIVE YEAR PERFORMANCE SERIES

WITH

WATERBARRIER

TECHNOLOGY DOOR

LIMITED WARRANTY

For all doors that include WaterBarrier technology

over the exterior surface of the door, this warranty

shall survive for five years after the date of shipment

from Simpson. This warranty applies to doors

properly sealed and finished per Simpson’s Care

and Finishing instructions. The five year warranty on

doors with WaterBarrier technology does not apply to

doors used in commercial, hospitality or multi-family

applications. The five year warranty applies only to

the original end-user and is not transferable.

FIVE YEAR PERFORMANCE SERIES

WITH ULTRABLOCK

TECHNOLOGY

DOOR LIMITED WARRANTY

For all doors that include UltraBlock technology in

the bottom of the door stiles, this warranty shall

survive for five years after the date of shipment from

Simpson. This warranty applies to the stiles and

bottom rails of doors properly sealed, finished and,

in the case of exterior applications, hung in a location

protected from exposure to direct sun or rain under

normal conditions. See specific Fitting and Hanging

instructions. Other door components are subject to

Simpson's one year limited warranty.

FIVE YEAR LIMITED INSULATED

GLASS WARRANTY

Simpson Door Company warrants that standard

clear insulated glass units will not, for a period of five

(5) years after the date of shipment from Simpson,

develop material obstruction of vision between

the interior glass surfaces caused by failure of the

hermetic seal. This warranty shall not apply to units

with broken glass, glass units installed by others, or

units that have retrofit films applied.

Simpson’s liability under this warranty shall be limited

to shipping a replacement glass unit.

LIMITED LIFETIME INNERBOND

WARRANTY

Simpson further provides a limited lifetime warranty

on Innerbond panels against splitting through the

entire panel due to rain, sun, weather, and other such

factors exclusive of major calamity.

In the event an Innerbond panel splits through,

Simpson will ship a replacement door. If Simpson has

discontinued manufacturing the door type/style with

the Innerbond panel warranty claim, Simpson will

issue a replacement door equal to or less than the

original price of the original door purchase.

For more information on these warranties

or for details on limitations, exclusions or

how to make a claim, please visit:

simpsondoor.com/warranties